Privacy Policy

1) Information We Collect

• Account & contact information. Email address, display name, and support messages you send us.
• Uploaded content. Images/PDFs you submit for translation and the outputs we generate. By default, these are retained only as long as needed to provide the Service and deliver downloads.
• Usage & device data. Basic technical logs (request time, IP address, browser type, language settings, approximate region) for security and operations.
• Billing information. Payments are handled by our payment providers; we receive limited records (e.g., transaction IDs and status).

2) How We Use Information

• Provide OCR, translation, and typesetting functionality.
• Troubleshoot issues, detect abuse, and protect users and the Service.
• Improve quality with aggregate metrics (errors, latency). We do not use your uploads to train our models.
• Communicate about support, updates, and important notices.
• Comply with legal obligations and enforce our terms.

3) Legal Bases (EEA/UK)

• Contract necessity — to deliver the Service you request.
• Legitimate interests — security, fraud prevention, improvement.
• Consent — where required (e.g., certain analytics/cookies).
• Legal obligation — when we must retain or disclose information.

4) Storage & Retention

• Short-lived processing by default. Uploads/outputs are purged after delivery or at regular intervals.
• Optional offline/private mode. When enabled by an organization, processing happens in their private environment.
• Account/billing data is retained while your account is active or as required by law.

5) Sharing & Processors

We do not sell personal data. We may share limited information with:

• Infrastructure/GPU providers to run workloads.
• Payment processors for subscriptions/purchases.
• Analytics/monitoring tools to keep the Service reliable.
• Support/email providers under confidentiality obligations.

We may disclose information if required by law or to protect rights and safety.

6) International Transfers

When data is processed outside your region, we rely on appropriate safeguards (e.g., standard contractual clauses, processor certifications).

7) Cookies & Similar Technologies

We use essential cookies to operate the site. Optional analytics may be used with consent and offer opt-out controls where required.

8) Your Rights

Depending on your location, you may have rights to access, correct, delete, object to or restrict processing, port your data, and withdraw consent.

To exercise rights, email privacy@yourdomain.com. We may verify your request.

9) Security

We apply administrative, technical, and physical safeguards appropriate to the risk (e.g., encryption in transit, access controls, monitoring). No system is perfectly secure—please keep your credentials safe.

10) Children’s Privacy

The Service is not directed to children under 13 (or the minimum age in your region). If you believe a child provided personal data, contact us for prompt action.

11) Third-Party Links

External websites are governed by their own policies; we are not responsible for their content or privacy practices.

12) Changes

We may update this Policy. Material changes will be announced here and, where appropriate, via additional notice. Continued use of the Service means you accept the updates.

Contact

Borderless Translator
Email: support@aimangatranslate.com